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SET UP, SHIPPING AND DELIVERY

November 1, 2006

Flex-a-Bed beds ship totally assembled, except for the casters. Once the carton is open, remove the box stapled to the bottom of the bed. It contains hand control, power cord, casters, and warranty and setup instructions. Simply insert casters in legs of bed, remove the brown paper covering, and plug in. Remove mattress from plastic and place on top of the base. That’s it!

TO A PLACE OF BUSINESS: Complete Beds or Bases are shipped freight prepaid, with no minimum, at no extra charge.

MATTRESSES ONLY: Twin size mattresses can ship via UPS, Full and Queen size mattresses ship via ABF Freight. UPS or freight cost varies according to destination zip code. No UPS or freight cost if mattress is shipped with a complete bed or base.

TO THE CUSTOMER’S HOME:

Curbside Delivery:

 The customer will receive a call from ABF, and the shipment will be delivered direct to their home. However, ABF is a commercial carrier, so they may ask assistance in removing the freight from their truck and are not required to bring it into the customer’s home. This is curbside delivery. Since the customer will know of the delivery, they can make arrangements with friends, relatives, or neighbors to help them bring the bed into their home. Franklin Medical provides curbside delivery at no additional cost.

Turnkey Service (Inside Delivery and Set-Up)

The customer will receive a call from ABF, and ABF or a delivery service they have a contract with will bring the shipment into the customer’s home, take the bed out of the carton, set it up, and remove the packaging materials from the home. Keep in mind the do not attach side rails or headboards. Turnkey service and can add 5-10 days to the delivery time. Old bedding will be moved to another room for an additional $25 but this must be arranged at the time order is placed.

Turnkey service will NOT attach side rails(which are sold separately) AND they charge an additional $60 JUST TO CARRY THE CARTON IN, so it is best to have the side rails shipped separately, via UPS for $10.00 and the customer is responsible for attaching them. Franklin Medical must pay this amount to the trucking company, and passes it along dollar for dollar to the customer